Cookie Policy

We ask that you read this policy carefully as it contains important information on who we are and our use of cookies on our website at Kapten (“Website”), our web-based application (“Web Application”) and mobile application (“Mobile Application”). You should read this policy alongside our Privacy Policy for UK Consumers, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information.

Who we are

We are Transopco UK Ltd (company number 11435887) and our address is 51 Eastcheap, London EC3M 1JP, UK (referred to as “we”, or “us” or “our”). We provide the Website, the Web Application and the Mobile Application.

Our Website, Web Application and Mobile Application

This policy only relates to your use of our Website, our Web Application and our Mobile Application. Our Website, our Web Application and our Mobile Application may link to websites owned and operated by third parties. These third party websites may also use cookies or similar technologies in accordance with their own separate cookie policies. For privacy information relating to those third party websites, please read their cookie policies.

What are cookies?

Cookies are files that we store on your browser or your device, such as your computer or your mobile phone, when you visit certain pages of our Website or our Web or our Mobile Application. Cookies contain information that is transferred to your device.

Consent to use cookies

We will ask for your consent to place cookies or other similar technologies on your device. There are notices on our Website, our Web Application and our Mobile Application which request your consent to place cookies on your device.

Cookies we use

We use cookies on our website ("Website") as well as in our application in the web ("Web Application") and mobile ("Mobile Application") versions. You may block cookies by changing the settings on your browser. Instructions on how to do this are set out below (see section below headed ‘How to block cookies using your browser settings’).

  1. Cookies used on our Website and our Web Application
    • Google Analytics cookies:  These cookies allow us to collect information about how visitors use our Website and our Web Application. This information includes the number of visitors to our Website and Web Application, as well as information about how visitors move around our Website and Web Application when they are using them. These cookies also allow us to collect information about the type of device you are using. This helps us to improve the way our Website and our Web Application work, for example, by ensuring that you are finding what you are looking for easily.

      Google Analytics cookies are placed by Google Inc., a third party. We have no control over Google Inc, which is responsible for complying with its own privacy and data protection obligations in relation to thedata it collects via such cookies. For more information about Google Analytics cookies, click here to review the Google Analytics Privacy Policy.

      These cookies are persistent, which means that they remain on your browser or device after you have left our Website or our Web Application until their expiration date. They allow us to recognise you when you return.

NameDurationData collectedHow to block the cookie
_utma,

_utmb,

_utmc

3 yearsSession data:
  • Date of the first session
  • Date of session
  • Duration of sessions
  • Page visited
  • Functionalities used
Device data:
  • Type of device
  • Browser used
  • Screen size
Geographic data:
  • Language
  • Geographic area
On our Website, you may disable these cookies by using the browser add‐on module to disable Google Analytics:

https://tools.google.com/dlpage/gaoptout?hl=en In our Web Application, you may object to these cookies by using your browser settings, according to the procedures below.

    • Facebook cookies. These cookies are used in connection with the “Like” button on our Website. These cookies allow users, in particular, to share their interest and appreciation for our services on Facebook. These cookies are placed by Facebook, a third party. They are also used to show you content and adverts that are likely to interest you, based on the content you visit or share.

      We have no control over Facebook, which is responsible for complying with its own privacy and data protection obligations in relation to the data it collects via such cookies. For more information about Facebook cookies, click here to review the Facebook Cookie Use Policy.

      These cookies are persistent, which means that they remain on your browser or device after you have left our Website or our Web Application until their expiration date. They allow us to recognise you when you return.

NameDurationData collectedHow to block the cookie
Locale1 week
  • Authentication
  • Website and product security and integrity
  • Adverts, statistics and measurements
  • Website features and services
  • Performance
  • Analysis and Research
You can read Facebook’s policy regarding cookies here: https://www.facebook.com/help/cookies

You may disable targeted adverts by following the procedure described here: https://www.facebook.com/help/568137493302217

You may object to cookies by using your browser settings (see section below headed ‘How to block cookies using your browser settings’).

Datr3 years
  1. Cookies used only on our Web Application
  2. Our Web Application uses a cookie that allows you to identify your session when you connect to your account. This means you can automatically reconnect on your next visit. This cookie cannot be disabled, unless you block the cookie via your web browser settings by following the procedures set out below (see section below headed ‘How to block cookies using your browser settings’).

  3. Trackers used in our Mobile Application
  4. Our Mobile application uses a tracking tool that allows us to improve our service. The tracker is persistent, which means that it stays on your mobile phone after you have left our Mobile Application until the application is uninstalled. They allow us to recognise you when you return.

NameDurationCollected DataHow to block the cookie
segment13 monthsDevice data
  • Model
  • Operating system
  • Carrier
  • Unique ID
Session data
  • Date of first session
  • Dates of sessions
  • Functionalities used
Unique user ID
To block the cookie, please click here:

How to block cookies using your browser settings?

You can block cookies by activating the setting on your browser that allows you to refuse the placing of all or some cookies.

If you use your browser settings to block all cookies, we will not place any such files on your browser or device. However, you may not be able to use all or parts of our Website or our Web or Mobile Application.

Depending on the browser you are using, you should follow the instructions below:

Firefox
Computershttps://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
iOShttps://support.mozilla.org/en-US/kb/private-browsing-firefox-ios  &  https://support.mozilla.org/en-US/kb/clear-browsing-history-firefox-ios
Androidhttps://support.mozilla.org/en-US/kb/enable-or-disable-cookies-firefox-android
Chrome
Computershttps://support.google.com/chrome/answer/95647?co=GENIE.Platform%3%20DDesktop&hl=en&oco=1
iOShttps://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DiOS&hl=en&oco=1
Androidhttps://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en&oco=1
Safari
Computershttps://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
iOShttps://support.apple.com/en-gb/HT201265
Edge
Computershttps://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Windows 10 Mobile
Internet Explorer
Computershttps://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Changes to this policy

This policy was published on 20th March 2019 and last updated on 20th March 2019. We may change this policy from time to time. Any changes we make to this policy will be posted here.