We ask that you read this policy carefully as it contains important information on who we are and our use of cookies on our website at Kapten (“Website”), our web-based application (“Web Application”) and mobile application (“Mobile Application”). You should read this policy alongside our Privacy Policy for UK Consumers, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information.
We are Transopco UK Ltd (company number 11435887) and our address is 51 Eastcheap, London EC3M 1JP, UK (referred to as “we”, or “us” or “our”). We provide the Website, the Web Application and the Mobile Application.
This policy only relates to your use of our Website, our Web Application and our Mobile Application. Our Website, our Web Application and our Mobile Application may link to websites owned and operated by third parties. These third party websites may also use cookies or similar technologies in accordance with their own separate cookie policies. For privacy information relating to those third party websites, please read their cookie policies.
Cookies are files that we store on your browser or your device, such as your computer or your mobile phone, when you visit certain pages of our Website or our Web or our Mobile Application. Cookies contain information that is transferred to your device.
We will ask for your consent to place cookies or other similar technologies on your device. There are notices on our Website, our Web Application and our Mobile Application which request your consent to place cookies on your device.
We use cookies on our website ("Website") as well as in our application in the web ("Web Application") and mobile ("Mobile Application") versions. You may block cookies by changing the settings on your browser. Instructions on how to do this are set out below (see section below headed ‘How to block cookies using your browser settings’).
Google Analytics cookies are placed by Google Inc., a third party. We have no control over Google Inc, which is responsible for complying with its own privacy and data protection obligations in relation to thedata it collects via such cookies. For more information about Google Analytics cookies, click here to review the Google Analytics Privacy Policy.
These cookies are persistent, which means that they remain on your browser or device after you have left our Website or our Web Application until their expiration date. They allow us to recognise you when you return.
| Name | Duration | Data collected | How to block the cookie |
| _utma, _utmb, _utmc | 3 years | Session data:
| On our Website, you may disable these cookies by using the browser add‐on module to disable Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en In our Web Application, you may object to these cookies by using your browser settings, according to the procedures below. |
We have no control over Facebook, which is responsible for complying with its own privacy and data protection obligations in relation to the data it collects via such cookies. For more information about Facebook cookies, click here to review the Facebook Cookie Use Policy.
These cookies are persistent, which means that they remain on your browser or device after you have left our Website or our Web Application until their expiration date. They allow us to recognise you when you return.
| Name | Duration | Data collected | How to block the cookie |
| Locale | 1 week |
| You can read Facebook’s policy regarding cookies here: https://www.facebook.com/help/cookies You may disable targeted adverts by following the procedure described here: https://www.facebook.com/help/568137493302217 You may object to cookies by using your browser settings (see section below headed ‘How to block cookies using your browser settings’). |
| Datr | 3 years |
Our Web Application uses a cookie that allows you to identify your session when you connect to your account. This means you can automatically reconnect on your next visit. This cookie cannot be disabled, unless you block the cookie via your web browser settings by following the procedures set out below (see section below headed ‘How to block cookies using your browser settings’).
Our Mobile application uses a tracking tool that allows us to improve our service. The tracker is persistent, which means that it stays on your mobile phone after you have left our Mobile Application until the application is uninstalled. They allow us to recognise you when you return.
| Name | Duration | Collected Data | How to block the cookie |
| segment | 13 months | Device data
| To block the cookie, please click here: |
You can block cookies by activating the setting on your browser that allows you to refuse the placing of all or some cookies.
If you use your browser settings to block all cookies, we will not place any such files on your browser or device. However, you may not be able to use all or parts of our Website or our Web or Mobile Application.
Depending on the browser you are using, you should follow the instructions below:
| Safari | |
| Computers | https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac |
| iOS | https://support.apple.com/en-gb/HT201265 |
| Edge | |
| Computers | https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies |
| Windows 10 Mobile | |
| Internet Explorer | |
| Computers | https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies |
This policy was published on 20th March 2019 and last updated on 20th March 2019. We may change this policy from time to time. Any changes we make to this policy will be posted here.